Privacy Policy

Privacy Policy

Carle Health & Fitness Center (“CHFC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit carlehealthfitness.com, use our mobile application, or otherwise interact with our digital services (collectively, the “Website”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

Information We Collect
Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our Website
  • Register for programs, classes, or events
  • Subscribe to email or SMS/text communications
  • Create or log into an account through our Website or mobile application
  • Contact us with questions or requests

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Account login credentials
  • Any other information you choose to provide

Automatically Collected Information

When you access the Website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Pages viewed and time spent on pages
  • Referring URLs

This information is collected using cookies, pixels, and similar tracking technologies.

Third-Party Information

We may receive information about you from third-party service providers and platforms used to support our operations, including:

ABC (membership management and tracking)

Google Analytics

Marketing, analytics, and communications vendors

Use of Your Information

We may use the information we collect about you to:

  • Provide, operate, and maintain the Website and mobile application
  • Create and manage user accounts
  • Communicate with you via email or SMS/text message regarding programs, schedules, promotions, or updates
  • Respond to inquiries and customer service requests
  • Improve our digital offerings, services, and user experience
  • Monitor and analyze usage and trends
  • Enforce our policies and terms
  • Comply with applicable laws and regulations

You may opt out of marketing emails or text messages at any time by following the unsubscribe or opt-out instructions included in those communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Website. These technologies help us:

  • Understand how users interact with the Website
  • Improve functionality and performance
  • Support marketing and analytics efforts

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the availability or functionality of certain features.

Disclosure of Your Information

We may share your information:

  • With third-party service providers that assist us in operating the Website, mobile application, and communications
  • To comply with legal obligations, court orders, or lawful requests
  • To protect the rights, property, or safety of CHFC, our users, or others
  • In connection with business operations such as audits, analytics, or system maintenance

We do not sell your personal information.

Data Security

We use reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children Under Thirteen

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13, we will promptly delete such information.

Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Health Information Disclaimer

This Privacy Policy applies only to web-based and digital interactions with Carle Health & Fitness Center. It does not apply to medical or clinical services provided by Carle or its affiliates, nor does it govern protected health information subject to HIPAA or other healthcare privacy laws. Medical privacy practices are governed by separate policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of those changes.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Carle Health & Fitness Center
Website: carlehealthfitness.com
Email: info@carlehealthfitness.com
Phone: (309) 433-9355